Our Virtual CIO (Chief Information Officer) service helps small and medium sized enterprises manage Information Technology in order to redirect their focus away from IT problems and towards their core business. Among other things, a Virtual CIO will take charge of your information technology infrastructure to:

1. Ensure Operational Productivity– your critical business systems need to be proactively managed to reduce the likelihood of unplanned business downtime.
2. Maintain Connectivity – Network and Message– keeping you connected to your office, co-workers and customers at all times
3. Manage Security Risks– taking precautions to guard confidential information and keep you free from viruses, spyware and spam
4. Create a Disaster Recovery Strategy– avoid unnecessary downtime and have the ability to recover from foreseeable computer problems in a timely and predictable fashion – it’s not “if” a problem will occur but “when” that we prepare for.

Virtual CIO Process

1. Assess where you are with an IT Systems Audit This covers all hardware and software systems, and network security.
2. Document Findings Results are presented as a comprehensive report outlining areas of strength, weakness, and recommendations
3. Present Recommendations including:  Tactical recommendations – things youmust do to stay in business (e.g. no back-ups, setup firewall, etc) b. Strategic recommendations – things you should do to maintain business continuity (e.g. upgrade operating system, implement system monitoring, virtualize servers, etc.)
4. Implementmutually agreed upon recommendations
5. Continuallyassess business needs

Virtual CIO Benefits

When you rent a CIO or “part time CIO” as some people call it, keep in mind that a Virtual CIO comes in as your business partner helping you focus on your business needs. While we may have deep technical skills, we are much more than a technical employee looking for direction. We help set the direction for your business, develop the plan, and ensure that the plan is executed.

• Through our Virtual CIO you get access to our entireteam experts capable of providing a broader spectrum of experience across many technologies – eliminating the need for you to support a staff trained in multiple disciplines.
• As a result of specialists handling tasks instead of generalists – you get better service and better solutions.
• Your Virtual CIO should lower your IT-related expenses – since you are only paying for services you use.
• A Virtual CIO comes with established methods and procedures to account for work performed – a level of accountability that you likely would not receive from technical employees.

FIBCO’s experience, and that of our customers, is that a Virtual CIO can provide your business better, more reliable and more secure technology solutions at lower cost.