Managed Services

Reliable and Efficient

Managed Network Services, IT Management, and Computer Network Maintenance Services for companies throughout Melbourne.

Focus on your Business

Managed Services allows you to focus on your core business without worrying about the day to day operations of keeping your business IT working properly. We at FIBCO accomplish this through proactive management, securing your information technology networks and monitoring your systems and applications. Because of our investments in best in class tools we apply the principals of remote management, automation, centralization, and monitoring, to your environment and we are able to effectively and efficiently be a catalyst for optimizing your business.

Develop a Predictable IT Budget

FIBCO offers scalable, flat-fee pricing for Managed Services that gives you the clarity on your yearly IT budget. We also act as a virtual CIO for your IT investments and provide updates on necessary or recommended capital or operational investments so your budget stays intact. With FIBCO you can be assured of having accurate budget forecasting.

Reduce Downtime and Lower Costs

By utilizing outsourced IT services for your company’s IT network, you’ll save on improved uptime on your core business while we monitor, patch, upgrade, secure, and support your network and desktop infrastructure. This proactive maintenance approach effectively mitigates IT risks, leading to fewer and less severe incidents.

With FIBCO’s proactive managed services, you will enjoy:

  • Proactive network management, desktop support, network security.
  • Unlimited Australia based help desk.
  • Remote monitoring and management of servers and devices.
  • Scheduled maintenance.
  • Security and risk management.
  • Intrusion detection.
  • Anti-virus management and verification.
  • Spam filtering.
  • Automated alerting and event notification.
  • Patch management.
  • Dynamic password management of administrator passwords.
  • Event log analysis, clean up, and reporting.
  • Online and onsite backup for data integrity.
  • Performance and capacity (bandwidth) monitoring and management.
  • Expert-on-demand access and remote management capabilities.

Benefits of Managed Services

  • Being able to focus on your core business
  • Scalable value based pricing
  • Peace of mind
  • Increased productivity
  • Reduced costs of managing IT infrastructure
  • Improved decision making through access to knowledgeable professionals
  • Lowered threat risk for data and network
  • Increased system up time
  • Improved network performance
  • More reliable IT environment
  • Secure infrastructure
  • Careful asset management
  • Unlock the potential of your business

Managed services engagements may include any or all of these core offerings:

  • Network and Server Solutions
  • IT Help Desk/Desktop Support
  • Data Backup, Storage, and Recovery

Value Pricing

FIBCO offers scalable flat-fee pricing for Managed Network Services. Our subscription fees vary based on service level agreements and can grow with your business. Managed Service enable accurate budget forecasting and provide access to automated tools, facilities, and trained personnel that add value to your business.

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